**Effective Date: [09/09/2023]**
Thank you for choosing Cookitmenu! We're excited to offer our delicious packaged food products to you. Please take a moment to review our shipping policy to ensure a smooth and enjoyable shopping experience.
We currently ship exclusively within the United States. Unfortunately, we do not offer international shipping at this time.
We partner with trusted shipping carriers to deliver your orders promptly and safely. Please note that shipping carriers may vary based on your location and the size of your order.
Orders are typically processed and prepared for shipment within 1-2 business days after payment confirmation. We strive to get your order ready as quickly as possible.
Shipping times may vary depending on your location and the shipping carrier used. As a general guideline:
- Standard Shipping: Estimated delivery within 4-8 business days.
- Expedited Shipping: Estimated delivery within 3-5 business days.
Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control.
Shipping fees are calculated based on the weight and dimensions of your order, as well as your location. You can review the shipping costs during the checkout process before finalizing your purchase.
Once your order has been shipped, you will receive a tracking number. You can use this tracking number to monitor the progress of your shipment.
While we strive to provide accurate shipping estimates and ensure timely deliveries, unforeseen circumstances can occasionally impact delivery times. If you encounter any issues with your order, please don't hesitate to contact our customer support team at Help@cookitmenu.com for assistance.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us within 24 hours of delivery. We will work with the shipping carrier to resolve the issue and ensure you receive your products or a refund.
Returns and Refunds
Please refer to our Return Policy Page for information regarding returns and refunds.
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at Help@cookitmenu.com
COVID-19 update: Our processing times have increased since the COVID-19 crisis hit the nation and are still relatively long due to the limitations that we, alongside the whole distribution industry, face. Currently, some orders ship on the same or the next day while others might take 1-2 weeks.